Zeeta support provides on-site & remote break & fix support for its clientele as well. First, we get familiar with break & fix support. Break & fix is a kind of reactive in which the support companies will be contacted when issue rises. Rather than the Managed Service Providers.
This model is cost effective for companies as they don’t have to undergo any kind of an agreement where they have to pay hefty amount to it companies on annual basis just to look out for their i.t assets. Break & fix model provide i.t companies an incentive to pay only for service when needed.
Although this approach always have mixed views for it. Some says in favor of it while others are against it. But being a support company Zeeta focuses on entertaining clients who prioritizes either approach. We are service provider we deliver what are clientele wants.
Zeeta offers on-site & remote fixes of this approach. If a device crashes or some kind of network failure which need to be address physically then our Zeeta offers on-site & remote fixes of this approach. If a device crashes or some kind of network failure which need to be address physically then our personnel visit your site. Or if some kind of an application/software issue which we can address remotely so we deal with the problem online.